Southeastern Rail and High Speed 1 are key stakeholders in this success story. This movie features interviews with these key stakeholders and shows how efficient teamwork between everyone involved has resulted in such a successful service.
play the video “Hitachi Class 395 CTRL Train : business stakeholders feedback” (3min. 09sec.)
“I've worked in the UK rail industry for about 25 years and this is the smoothest new train introduction I've ever come across.” — Charles Horton, Managing Director, Southeastern Rail.
Passenger reaction has been fantastic – in the latest national passenger survey, which is independently run, the High Speed 1 service has been rated by its commuters as the best commuter rail service in the country.
Months after its launch, the number of passengers travelling on Class 395 trains is still continuing to increase. In interviews with passengers, this video explains why the trains are so popular amongst commuters and why passengers are so pleased with this iconic new service.
play the video “Hitachi Class 395 CTRL Train : passengers feedback” (3min. 02sec.)
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