One of the biggest challenges was bringing the reliability and quality of the Japanese trains into the UK.
“... we have many reliable trains in Japan but how to achieve Japanese quality in UK was a big challenge because we have different standard and different infrastructure.” — Kentaro Masai, Head of Technical, Hitachi Rail Europe.
play the video “Hitachi Class 395 CTRL Train : development & maintenance” (3min. 02sec.)
The technical and maintenance teams worked in partnership with each other, along with the team in Japan, to ensure the success of the project. Through visiting other depots, the teams came up with a design which utilised the best practices from around the world.
“... the first thing was to get a core team and sort of integrate them into a new way of thinking and integrating them in some of our Hitachi practices from Japan as well as incorporating some of the more western practices that we're used to in the UK.” — Neville Dyson, Head of Ashford Depot, Hitachi Rail Europe.
Related Links
